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- Returns Policy
If the product you have purchased from the Big Watermelon Online is damaged, poor quality or inedible, we will refund the purchase price using your original payment method, exchange the product or provide you with a store credit.
We kindly request that you provice us with proof of purchase (such as a receipt / invoice number) within 2 days of purchasing the product.
If you have any feedback regarding your purchases, please liaise directly with us.
All decisions involving refunds are to be made at the manager’s discretion.
Please note that we do not accept refunds for change of mind.